Late November and December are particularly busy months for Ag Leader’s Technical Support department, as they are currently making preparations for Dealer Training 2012. Here’s a head’s up so you can plan ahead.
The Customer Support hours have been adjusted back to a normal operating schedule: Monday-Friday, 7am to 6pm CDT. During this time, Technical Support will be available to help with any late harvest and fall fertilizer application questions, as well as any pre-spring planting questions.
The weekend schedule is also about to change; Saturday, November 19th will be the last Saturday that they are open for the year. Technical Support will not be open November 24th and 25th, so be sure to get your questions answered before Thanksgiving!
Nathan Tebbe, Ag Leader Technical Support Supervisor, says tech support conducts training in an ongoing effort to better serve their customers.[wpaudio url=”http://precision.agwired.com/wp-content/uploads/sites/3/2011/11/tebbe1.mp3″ text=”Listen to Tebbe explain”]
As part of preparation for the 2012 growing season, the Hardware and GPS Technical Support teams will also be completing several hours of internal staff training. Tebbe says internal staff training days help ensure technicians have the resources and information they need to efficiently assist Ag Leader dealers and customers with technical questions. [wpaudio url=”http://precision.agwired.com/wp-content/uploads/sites/3/2011/11/tebbe2.mp3″ text=”Listen to Tebbe explain”] During these training sessions, Technical Support for hardware and GPS products will not be available, so plan ahead to get your questions answered.
And with colder temperatures here and the crops out of the field, fall application will soon be in full swing. Here are some safety tips for fall application. When transitioning from harvest to fall application, there are also a few things to remember to keep your data in order and prevent downtime in the field. Read more here.
Again, you can reach Ag Leader Customer Support at 515-232-5363 or firstname.lastname@example.org.
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