John Deere has extended a retroactive warranty on Ag and Turf Equipment parts sold after November 1, 2016. This includes dealer-installed original equipment manufactured (OEM) parts and labor and non-dealer or customer-installed John Deere OEM parts. These warranty terms give greater value to OEM parts and to dealership services for all customers, no matter what they own, says project manger Josh Dinwiddie.
“These new, improved warranty terms create a more consistent customer experience across all our John Deere Ag and Turf equipment lines and for all our John Deere dealers,” says Dinwiddie. “The longer term parts and labor warranties help our dealers be more competitive in offering high-quality OEM parts and service to their customers. And in certain cases, they match the warranty terms already being offered by some of our aftermarket parts suppliers and dealers.”
Under the new parts warranty for John Deere ag equipment, OEM parts will be covered for 12 months/unlimited hours for both parts and labor when installed by an authorized John Deere dealer. For non-dealer or customer-installed parts, the warranty is 6 months/unlimited hours of coverage after purchase. This includes parts for all John Deere branded agricultural equipment, construction and forestry products, including commercial worksite products (CWP), and Frontier ag equipment.
Exceptions to the new warranty terms include batteries, supplier-administered warranties, software and other parts as outlined in the John Deere Warranty Statement. Parts from A&I and Sunbelt, as well as non-dealer installed Reman parts, retain their current parts and labor warranty policies.
See your local John Deere dealer for more information.